Ionico will provide both the Basic and Advanced Water Conditioning courses designed for Water Treatment Specialist Licenses via an online webinar program that promotes collaboration and provides a platform for participation verification and involvement. The platform is the same program being used by Texas State University during the COVID-19 pandemic. Ionico will be limiting attendance to five (5) students per course. This will ensure ease of communication and student involvement. Attendance and participation will be expected of all student for the entire duration of the courses. Participation in the in classroom-webinar training is not a requirement for a WTS license. However, face-to-face classroom training may not be available or convenient during the COVID-19 pandemic. 

Training Manual

All students must be in possession of the 2010 edition of the corresponding training manual both during and after the course of the training. Training manuals may be used from a previous course or may be provided by Ionico Technical Services. Please let us know if you will be needing a manual.

Registration for Course

The registration form must be accurately completed and submitted to Ionico Technical Services. Receipt of an invoice and class confirmation including date and time of meeting will guarantee your registration. Classes are scheduled as needed at the training provider’s discretion.

Technology

Each student will be expected to have a reliable device with internet access that meets the requirements outlined by the Zoom platform. Inability of the student to provide an appropriate device at the time of the meeting will result in them being removed from the course without training credit and a refund will not be available. If a class must be canceled due to technical issues with the technology platform, a refund may be issued if a substitution class cannot be provided by Ionico Technical Services.

Each student must have their own device with a webcam enabled throughout the course. This is required to ensure participation and interaction between the instructor and each student. Visualization of the student will be used to verify successful completion of the training. Sufficient audio should also be enabled to allow verbal communication. 

Support

For any problems concerning either content or technology needs, please contact Ionico Technical Services directly at any time. Subject matter experts will be available to answer any questions you may have.

The Zoom platform (Zoom.us) will be used in the class to host the meeting. This program will allow all attendees to communicate both audibly and visually. In addition, the instructor will be able to show keynote and teaching materials through a screen share feature. Please make yourself familiar with this program before the start of your class.

The Zoom program can be downloaded on a desktop by following the link: https://zoom.us/support/download

*Zoom is also available on Mobile and Tablet through the App Store or Google Play. 

After launching Zoom, click Join a Meeting to join without signing in. If you want to, you can also sign in using your Zoom, Google, or Facebook account. A zoom account can be created by selecting Sign Up Free. There is no cost to you to use the program. 

When joining a meeting, you will be asked for a meeting ID or personal link name. This will be provided to you in your class confirmation after registration. 

Each attendee with show up on the screen with their webcam. Every attendee will be able to see, hear, and speak to each other. The instructor will be able to share presentation material to everyone. At times, the instructor may open permissions for students to annotate directly on the presentation materials. Additionally, a text chat will be available throughout the course. This may be beneficial for attendees who are in a location where it may be difficult to hear or speak. Headphones are suggested to have on hand to make sure that students can hear the instructor. 

Getting Started: https://support.zoom.us/hc/en-us/articles/201362033-Getting-Started-on-Windows-and-Mac

How to Use Desktop App: https://support.zoom.us/hc/en-us/articles/360022265471-How-to-Use-Zoom-s-Desktop-App-v-4-3- 

Desktop System Requirements: https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux 

iOS, iPadOS, and Android System Requirements: https://support.zoom.us/hc/en-us/articles/201179966-System-Requirements-for-iOS-iPadOS-and-Android

Troubleshooting: https://support.zoom.us/hc/en-us/categories/200101697