817-223-8873

Ionico Technical Services

Ionico Technical ServicesIonico Technical ServicesIonico Technical Services

Ionico Technical Services

Ionico Technical ServicesIonico Technical ServicesIonico Technical Services
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Procedures and Policy

How it works

Each attendee with show up on the screen with their webcam. Every attendee will be able to see, hear, and speak to each other. The instructor will be able to share presentation material to everyone. At times, the instructor may open permissions for students to annotate directly on the presentation materials. Additionally, a text chat will be available throughout the course. This may be beneficial for attendees who are in a location where it may be difficult to hear or speak. Headphones are suggested to have on hand to make sure that students can hear the instructor. 

Training Manual

All students must be in possession of the 2010 edition of the corresponding training manual both during and after the course of the training. Training manuals may be used from a previous course or may be provided by Ionico Technical Services. Please let us know if you will be needing a manual. 

Technology

 Each student will be expected to have a reliable device with internet access that meets the requirements outlined by the Zoom platform. Inability of the student to provide an appropriate device at the time of the meeting will result in them being removed from the course without training credit and a refund will not be available. If a class must be canceled due to technical issues with the technology platform, a refund may be issued if a substitution class cannot be provided by Ionico Technical Services. 


Each student must have their own device with a webcam enabled throughout the course. This is required to ensure participation and interaction between the instructor and each student. Visualization of the student will be used to verify successful completion of the training. Sufficient audio should also be enabled to allow verbal communication. 

Meeting Program

 The Zoom platform (Zoom.us) will be used in the class to host the meeting. This program will allow all attendees to communicate both audibly and visually. In addition, the instructor will be able to show keynote and teaching materials through a screen share feature. Please make yourself familiar with this program before the start of your class.

Download the Program

 The Zoom program can be downloaded on a desktop by following the link: https://zoom.us/support/download 

  • Zoom is also available on Mobile and Tablet through the App Store or Google Play.  


Sign in and Join


 After launching Zoom, click Join a Meeting to join without signing in. If you want to, you can also sign in using your Zoom, Google, or Facebook account. A zoom account can be created by selecting Sign Up Free. There is no cost to you to use the program. 


When joining a meeting, you will be asked for a meeting ID or personal link name. This will be provided to you in your class confirmation after registration.  

Support

 For any problems concerning either content or technology needs, please contact Ionico Technical Services directly at any time. Subject matter experts will be available to answer any questions you may have. 

  • Regarding content: Stephanie Layfield, TCEQ approved instructor and WTS subject matter expert 
  • Regarding technology: Patti Hall, Professional educator and experienced program user  


 
Additional Resources from Zoom

  • Getting Started: https://support.zoom.us/hc/en-us/articles/201362033-Getting-Started-on-Windows-and-Mac 
  • How to Use Desktop App: https://support.zoom.us/hc/en-us/articles/360022265471-How-to-Use-Zoom-s-Desktop-App-v-4-3- 
  • Desktop System Requirements: https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux 
  • iOS, iPadOS, and Android System Requirements: https://support.zoom.us/hc/en-us/articles/201179966-System-Requirements-for-iOS-iPadOS-and-Android 
  • Troubleshooting: https://support.zoom.us/hc/en-us/categories/200101697 

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